Contact
Tell us what changed at a casino
Write to [email protected] if a figure on our ranking no longer matches what an operator shows you. Terms move faster than any review schedule: a wagering multiplier can shift, a payout window can stretch, and a payment rail can quietly disappear from the cashier.
The messages that change a ranking fastest name the casino, give the date, and say which number looked wrong. A screenshot of the cashier or of the bonus terms lets us reopen the account and re-test the same path rather than guess at what you saw. Replies go out within two business days.
Account disputes belong with the operator first, then with its regulator. We can point you to the right complaints channel for a Curacao or Malta licensee, but we hold no authority over player balances and give no legal advice.